Testimonials
"Who would ever believe that your claims case manager could care about the health and welfare of you and your child. Many insurance companies claim on TV advertisements that their representatives are there to care for you in times of need, but you truly have an employee who does."
From a Patient in Bermuda
"Firstly let me thank you for the assistance offered at this time. I am impressed to see that the plan really works, as a result I have live testimony ... Once again, thank you so much for making me so comfortable at this difficult time."
From a Patient in Trinidad
"Words cannot express my gratitude to you for your kindness, thoughtfulness, and co-operation ... you made sure I was okay & received whatever treatment was necessary to make me better ... I could not have made it without your sincere dedication to help me get better."
From a Patient in Barbados
"I just wanted to let you know about the absolutely incredible services we experienced last week from your CMN representatives after ... an accident whilst on holiday ... I called the 1-888 number on the card ... I had none of the paperwork with me and was only able to give my name and the name of the hospital we were headed for ... Imagine our surprise ... when ... (we) checked out of the emergency room a couple of hours later to find that the billing had been taken care of. I cannot tell you how impressed we are with your service."
From a Patient in Bermuda
"I want to thank you, once again, for the assistance you gave throughout my ordeal. Knowing that I did not have to worry unduly about my insurance really gave me the peace of mind I needed to deal with my situation."
From a Patient in Bahamas
"...words cannot express how much I appreciate everything you did for me and my family during my stay in Boston ... We will never forget everything you did for us."
From a Patient in Bermuda
"... I began receiving friendly phone calls from my medical insurance representative ... enquiring into how things were going ... At first I must admit that I was somewhat suspicious and taken back to receive this call since it is unheard of to receive a call from your insurance representative wanting to know how you are doing ... I cannot begin to put into words how very much I appreciate the work ... your organization do. The integrity and quality of your service is exemplary and is to be commended. Thank you does not adequately express my sentiments ..."
From a Patient in Mexico
"What I like best about CMN is they offer a strong management perspective to the challenge at hand. They are not simply passive and reactive but are trying hard to work with their client to help achieve the client's objectives."
Bob Lyle, Life and Health Actuarial Consultant.
"During my tenure as CEO of BahamaHealth, I conducted a thorough review of what we called Overseas Network Providers" to determine which had the best payment arrangements with providers, the best network, best case management and best overall costs and services. I reviewed 8 - 10 such providers ... We narrowed it down to 3 finalists and chose CMN as the program that clearly best met our needs. I can say without hesitation that CMN provided the best discount and best services ..."
Alan L. Mytty, FAHM, Former CEO BahamaHealth
Nassau, Bahamas
"We made the decision to go with CMN to manage our overseas cases in 1999 and have never regretted doing so. John Park, Peter Lozier and the staff of CMN have proved to be very responsive to our needs and requirements. We consider CMN to be a valued business partner and recommend their services for the integrity with which they operate the case management and the cost savings. In fact, the case management and cost savings results were instrumental in our successful bid to assume administration of the health plan for the largest employer in Bermuda."
F. Patricia Burke, Vice President, Group Insurance (Retired)
The Argus Group
Hamilton, Bermuda
"I would like to take this opportunity to commend you for the exceptional care your staff provides each patient referred to our facility. It is a pleasure to work with a company that shares our same mission, taking every step necessary to insure it provides each patient with the highest level of service."
Allen J. Brenteson, Corporate Vice President
Baptist Health - International Center of Miami
"The relationship with CMN has proven to be a strong alliance that has allowed for access to the specialists at the Lahey Clinic 24 hours a day, 7 days a week for International travelers. Coordination of these services by their Case Management team in cooperation with the Program Specialists at the Lahey Clinic has proven seamless to the customer."
Elizabeth Gray R.N. Manager, Executive-International Medicine Office
Lahey Clinic
