1. Decrease Healthcare Costs

• CMN’s fully integrated medical case management helps control costs by directing members to the most suitable providers, ensuring appropriate utilization of services during treatment and oversight on transportation and accommodation charges
• Human and electronic claims reviews identify errors and improper charges before the claim is adjudicated
• After we are assured that billing is technically in order our unrivalled preferred provider organization (PPO) network effectively controls reimbursement levels

2. Decrease Administrative Costs

• Mail forwarding services, claim receipt, scanning, and electronic data capture ensure CMN receives, processes, and returns your processed claims in a timely manner and with the analysis benefits associated with capturing full-bill data
• CMN’s trust Account Managers and provider payment services allow clients to reduce their expenditures on human resources and in-house capacity planning requirements
• CMN consistently seeks to leverage technology to reduce administrative time and cost

3. Decrease Business Risk

• CMN’s complete first call to claim resolution process ensures transactions are compliant with provider agreements; thus mitigating the risk of discount revocation
• Our web-based reporting systems are HIPAA compliant and provide your staff access to secure and real time case and claim information

4. Increase Customers’ Brand Value

• CMN is part of the Europ Assistance Group, which is present in over 200 countries around the world. This means your company benefits from the stability and recognition of our strong brand
• Our attention to customer service and high level of member satisfaction will also help to strengthen your brand locally

5. Increase Customer Service

• Our 24/7 multilingual telephone call centre and web portal technology provides uninterrupted access to information, and gives your members the attention they require
• Dedicated Account Managers will work with you to grow your business, providing timely analysis and industry trend information through our formal quarterly reporting process

6. Increase Revenues

• The net savings CMN offers will yield increased revenues. Averted costs will be demonstrated in better loss ratios on your business
• Our dedicated account managers can serve as your in-house experts on all the health solutions and services CMN provides through your company. They are available to you for supporting your sales efforts to illuminate on the value that you are adding by working with CMN.